Module 1: Supply Chain Design

Section A: Develop the Supply Chain Strategy

Chapter 1: Inputs to Supply Chain Strategy

• Topic 1: Business Model
• Topic 2: External Inputs to Supply Chain Strategy

Chapter 2: Supply Chains and Supply Chain Strategy

• Topic 1: Supply Chains and Supply Chain Management
• Topic 2: Benefits of Strategic Supply Chain Management
• Topic 3: Supply Chain Strategy: Value Proposition
• Topic 4: Supply Chain Strategy: Core Capabilities
• Topic 5: Supply Chain Strategy: Cost Structure and Revenue Model
• Topic 6: Supply Chain Maturity

Chapter 3: Resolving Misalignments or Gaps

• Topic 1: Reasons Misalignments or Gaps Occur
• Topic 2: Recognizing Misalignments or Gaps
• Topic 3: Resolving Misalignments or Gaps

Chapter 4: Tools and Techniques

• Topic 1: Macro and Micro Economic Considerations
• Topic 2: Accounting and Financial Reporting Information
• Topic 3: Strategic Analysis Tools

Section B: Design the Supply Chain

Chapter 1: Business Considerations

• Topic 1: Market, Financial, and Product Research and Modeling
• Topic 2: Reverse and Specialized Supply Chains
• Topic 3: Collaboration with Supply Chain Partners

Chapter 2: Supply Chain Design

• Topic 1: Supply Chain Design and Configuration
• Topic 2: Inventory, Technology, and Metrics Design
• Topic 3: Fulfillment Strategies Considering Market Requirements
• Topic 4: Product Design for New Products or Requirements
• Topic 5: Supply Chain Network Optimization

Chapter 3: Technology Design

• Topic 1: Information Technology and Supply Chain Management
• Topic 2: Electronic Business Considerations
• Topic 3: Key Technology Applications
• Topic 4: Data Acquisition and Management

Chapter 4: Implementation Tools: Communications and Projects

• Topic 1: Communication Considerations
• Topic 2: Project Management Considerations
• Topic 3: Project Management Process Groups

Module 2: Supply Chain Planning and Execution

Section A: Procure and Deliver Goods and Services

Chapter 1: Demand Management

• Topic 1: Components of Demand Management
• Topic 2: Forecasting Demand
• Topic 3: Demand Prioritization
• Topic 4: Demand Management Functional Responsibilities and Interfaces

Chapter 2: Operations Planning and Control

• Topic 1: Implementation of Sales and Operations Planning (S&OP)
• Topic 2: Master Scheduling
• Topic 3: Controlling Priorities
• Topic 4: Materials and Inventory
• Topic 5: Capacity Management, Planning, and Control

Chapter 3: Inventory Management

• Topic 1: The Need for Inventory
• Topic 2: Aggregate and Item Inventory Management
• Topic 3: Flow of Inventory
• Topic 4: Functions of Inventory
• Topic 5: Inventory-Related Cost Categories
• Topic 6: Effects of Inventory on the Financial Statements
• Topic 7: Inventory Planning
• Topic 8: Inventory Control

Chapter 4: Supply Management

• Topic 1: Total Cost of Ownership (TCO)
• Topic 2: Make-Versus-Buy Analysis
• Topic 3: Range of Buyer-Supplier Relationships
• Topic 4: Developing Supply Plans
• Topic 5: Contracting
• Topic 6: Expediting

Chapter 5: Warehousing, Logistics, and Transportation

• Topic 1: Warehouse Management Introduction
• Topic 2: Warehousing Objectives and Considerations
• Topic 3: Warehouse Capacity Forecasting and Planning
• Topic 4: Materials-Handling
• Topic 5: Tradeoffs between Warehousing and Transportation Processes
• Topic 6: Logistics Introduction
• Topic 7: Logistics Objectives and Considerations
• Topic 8: Transportation Objectives and Considerations
• Topic 9: Transportation Capacity Forecasting and Planning
• Topic 10: Use of Logistics Service Providers
• Topic 11: Modes of Transportation and Considerations for Selection
• Topic 12: Expediting Processes
• Topic 13: Delivery Patterns

Chapter 6: Monetary, Regulatory, and Trade Considerations

• Topic 1: Currency Considerations and Funds Flow
• Topic 2: Regulatory Requirements o Topic 3: Trade Considerations

Section B: Manage the Relationship with Supply Chain Partners

Chapter 1: Segmentation

• Topic 1: Segmentation and Customer-Driven Marketing
• Topic 2: Market Segmentation
• Topic 3: Customer and Supplier Segmentation
• Topic 4: Segmentation by Other Supply Chain Partners

 Chapter 2: Customer Relationship Management (CRM)

• Topic 1: Introduction to Customer Relationship Management (CRM)
• Topic 2: CRM Strategy
• Topic 3: Customer Selection or Segmentation
• Topic 4: Customer Relationship Types
• Topic 5: Performance Management
• Topic 6: Technology Usage

Chapter 3: Supplier Relationship Management (SRM)

• Topic 1: Introduction to Supplier Relationship Management (SRM)
• Topic 2: Supplier Selection
• Topic 3: Supplier Relationship Types
• Topic 4: Performance Management
• Topic 5: Technology Usage

Chapter 4: Linkages between CRM and SRM

• Topic 1: How Various Organizations Can Leverage CRM and SRM
• Topic 2: Negotiation and Collaboration
• Topic 3: Terms and Conditions
• Topic 4: Contracts and Enforceability

Section C: Manage Reverse Logistics

Chapter 1: Reverse Logistics

• Topic 1: Reverse Logistics Introduction
• Topic 2: Strategy and Design for Reverse Logistics
• Topic 3: Reverse Logistics Benefits and Costs

Chapter 2: Waste Considerations

• Topic 1: Waste Hierarchy
• Topic 2: Waste Exchange and Hazardous Waste

Module 3: Supply Chain Improvement and Best Practices

Section A: Comply with Standards, Regulations, and Sustainable Best Practices

Chapter 1: International Standards and Regulatory Compliance

• Topic 1: Import/Export, Intellectual Property, and Licensing Compliance
• Topic 2: International Accounting, Tax, and Labor Laws

Chapter 2: Corporate Social Responsibility Considerations

• Topic 1: Triple Bottom Line
• Topic 2: The UN Global Compact and the Global Reporting Initiative
• Topic 3: Other Sustainability Guidelines

Chapter 3: Social, Environmental, Safety, and Quality Accreditations and Certifications

• Topic 1: Standards, Accreditations, and Certifications
• Topic 2: Quality Accreditations and Certifications
• Topic 3: Environmental Accreditations and Certifications
• Topic 4: Social Accreditations and Certifications
• Topic 5: Safety Accreditations and Certifications

Section B: Manage Risk in the Supply Chain

Chapter 1: Risk Identification

• Topic 1: Risk Management
• Topic 2: Risk Identification and Documentation
• Topic 3: Supply Chain Risk

Chapter 2: Risk Assessment and Classification

• Topic 1: Qualitative Risk Analysis
• Topic 2: Quantitative Risk Analysis

Chapter 3: Risk Response

• Topic 1: Risk Response Planning
• Topic 2: Preventive and Contingent Action Plans for the Supply Chain
• Topic 3: Business Continuity and Plan Implementation

Chapter 4: Security, Regulatory, and Compliance Concerns

• Topic 1: Security and Regulatory Concerns
• Topic 2: Risk Standards

Section C: Measure, Analyze, and Improve the Supply Chain  Chapter 1: Supply Chain Metrics

• Topic 1: Supply Chain Strategy and Metrics Selection
• Topic 2: Customer-Focused Metrics
• Topic 3: Financial Metrics Topic 4: Operational Metrics

Chapter 2: Measuring Performance and Customer Service

• Topic 1: Measuring and Communicating Performance
• Topic 2: SCOR Performance Measures
• Topic 3: Measuring Operational and Financial Performance
• Topic 4: Measuring Customer Service Levels

Chapter 3: Continuous Improvement and Change Management

• Topic 1: Continuous Improvement
• Topic 2: Lean and Just-In-Time
• Topic 3: Other Continuous Improvement Philosophies
• Topic 4: Change Management

APICS CSCP learning system that contains print modules (3 modules, 5 books),E-flash cards, practice test bank of more than 900 multiple choice questions, online access to pre-test, module & section specific quizzes, online progress report and post-test assessment questions required to complement APICS CSCP learning experience.

None. However, for the best learning experience, it is recommended that participants completely go through the print and online contents of participant hand-out before coming to the class.

• Business Heads
• Business Process Designers and Implementers
• Change Managers and Implementers
• Consultants in Operations Management
• Consultant in Supply Chain Management
• Customer Service Managers
• All policies and procedures in this information booklet are subject to change. 18
• Demand Managers
• Distribution Managers
• ERP Implementation Experts
• I.T. Managers
• Logistics Managers
• Master Planners and Schedulers
• Material Managers
• Material Planners
• Operations Heads
• Operations Managers
• Operations Planners
• Supply Chain Managers
• Individuals preparing for APICS CSCP exam

• A certification of participation is awarded by APICS after successful completion of this course.